Telehealth

ELEHEALTH COUNSELING DIVISION – DURING COVID AND ANY TIME YOU NEED IN THE FUTURE….

Location: any private location that you are in: Massachusetts

Intake number: 508-297-1491

What are telehealth services?

Telehealth services at Elevate Counseling are counseling services provided from the therapist’s office to the client’s home using a web-based HIPAA compliant video conferencing program. Research shows that telehealth services are just as effective as in-person services. The majority of insurances are covering this service, but it is the client’s responsibility to contact their insurance company to see if their policy covers telehealth services.

Benefits to telehealth services include but are not limited to:

· Flexibility when you have a busy schedule.

· Access to quality services for individuals who cannot drive.

· Safety for medically compromised individuals.

To schedule your first appointment or for more information about this service, please call 508-202-1811 x 27 and leave a confidential message with your name and phone number. A licensed therapist will call you back within 48 hours. If telehealth services are determined to be a benefit to you, we will set up a patient portal and send you new client paperwork which must be completed before the first session.

Please fill out all information below for us to serve you better in finding the right clinician and get your needs resolved.

Frequently Asked Questions

What devices can I use for my telehealth session?

· Computer with webcam (Preferred Option)

· Smartphone

· Tablet

What is telehealth etiquette?

You should treat a telehealth session just as you would an office visit.

· You must be able to connect from a private location.

· Dress as you would for in-person sessions.

· Do not drive while having a session.

· You must be physically located in the same state that your therapist is licensed in.

At Elevate Counseling, that means you must be in Massachusetts at the time of the session.